Monday 23 December 2013

Major recall by Maruti-Suzuki India

Maruti-Suzuki India

After the Maruti-Suzuki India has recalled 1,492 units of its four models to rectify the steering column, AVG Motors here has decided to check the problem in all models sold in October and November. (34)
The Maruti-Suzuki India has detect the problem of steering and issued a press release on Nov 17 to recall 306 units of Ertiga, 592 units of Swift, 581 units of Swift Dzire and 13 units of A-Stars across India. It directed all the dealers around the country to contact the owners of the vehicles purchased during the period from Oct 19 to Oct 26. They also put a link on there website, www.marutisuzuki.com, where the customer can register their complaints by putting the 14 digit chassis number.
Assistant Sales Manager of AVG Motors, Binish Abrahim said, “We have sold 20 units of Ertiga, 47 units of Swift, 62 units of Swift Dzire and 9 units of A-stars in last two months. We are contacting the owners who purchase any of these vehicle after Oct 19, but till now we haven't got any complaint.”
“We haven't receive any complaint about the steering column problem from any of our customers, but we are checking all the models which comes to our workshop for the possible problem and as per the company statement we are directed to change the whole steering kit of the defective vehicle for free,” said Praveen CS, Service Manager at AVG Motors.
The November sales report of the Maruti-Suzuki indicates the domestic sales in November has gone down by 5.9 per cent as the company sold 85,510 units compare to 90,882 units in the same month last year. The last recall was done back in 2009 for a defective fuel pump part of 1 lakh A-star model.

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